Shipping Policy

Shipping & Delivery

At The Leather Works Ltd., we are committed to processing and delivering your order as quickly and efficiently as possible. Please review the shipping information below before placing your order.

International Shipping

We offer international shipping to selected countries.

• International orders are expected to be delivered within 14 business days from the date the order is placed.
• In exceptional circumstances, delivery may take longer due to customs clearance, local postal services, weather conditions, public holidays, or other circumstances beyond our control.
• If an international order is delayed beyond the stated 14-business-day delivery period, we will provide a 10% refund of the order amount to the customer.
• Customers are responsible for providing a complete and accurate delivery address at checkout.
• Any customs duties, import taxes, or other charges imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.

UK Shipping

For customers within the United Kingdom:

• Orders are expected to be delivered within 5 business days from the date the order is placed.
• Delivery times may vary slightly during weekends, public holidays, peak shopping periods, or unforeseen circumstances.
• Customers will receive their order at the delivery address provided during checkout.

Order Processing

Orders are normally processed after payment has been successfully received. Processing and delivery times may vary depending on product availability and order volume.

Once your order has been dispatched, you may receive shipping or tracking information where available.

Delivery Delays

While we aim to meet all estimated delivery times, delays can occasionally occur due to circumstances outside our control, including:

• Customs inspections and clearance
• Severe weather conditions
• Postal or courier service disruptions
• Public holidays
• Incorrect or incomplete delivery information
• Unexpected logistical or transportation issues

We will make reasonable efforts to assist customers with delayed shipments and provide available tracking information.

Incorrect Delivery Information

Customers are responsible for ensuring that their shipping information is correct and complete before completing an order. If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for re-delivery.

Lost or Damaged Packages

If your package appears to have been lost or arrives damaged, please contact us as soon as possible with your order number and relevant details. We will work with the delivery carrier to investigate the issue and assist you with the next steps.

Contact Us

If you have any questions regarding your order or shipping, please contact us:

The Leather Works Ltd.
Website: theleatherworksltd.online
Email: Theleatherworksltd@gmail.com
Business Hours: Monday–Friday, 9:00 AM–5:00 PM

We appreciate your patience and thank you for choosing The Leather Works Ltd.